FAQs

1. What does Glam Aura sell?
Glam Aura offers elegant women’s handbags, nighties, and jewelry designed for everyday style, comfort, and a premium feminine look.

2. How long does shipping take?
Shipping usually takes 3–5 business days after your order has been processed and shipped.

3. Can I return or exchange my order?
Yes, returns and exchanges can be requested within 7 days of receiving your order, as long as the item is unused, unworn, unwashed, and in its original packaging.

4. Are nighties returnable?
For hygiene reasons, nighties and intimate wear cannot be returned or exchanged once worn, washed, or removed from their original packaging.

5. How will I know when my order has shipped?
Once your order has been shipped, you will receive tracking details so you can follow your delivery.

6. What should I do if I receive a damaged or wrong item?
Please contact our customer support team within 7 days of receiving your order with your order details and photos of the issue.

7. Are the product colors exactly the same as shown online?
We try to display product colors as accurately as possible, but colors may vary slightly depending on your screen or device settings.

8. How can I contact Glam Aura?
You can contact our customer support team through the contact details provided on our website.